1. Eligibility

1.1. Online Payments: This return policy is applicable to customers who have made online payments for their purchases.

1.2. Cash on Delivery (COD): Customers who have paid using Cash on Delivery (COD) are not eligible for returns under this policy.

2. Returns

2.1. We accept returns for eligible online payments within 10 days from the date of delivery.

2.2. To be eligible for a return, the item must be in its original condition, unworn, and with all original tags and packaging.

2.3. To initiate a return, please contact our customer support via Customer Support Email within the specified return period.

3. Refunds

3.1. Upon receiving the returned item and confirming its eligibility, we will process your refund within 7 business days.

3.2. The refund will be made to the original payment method used for the purchase.

3.3. Shipping charges and any associated fees are non-refundable.

4. Exchange

4.1. If you wish to exchange the item for a different product, please contact our customer support at Customer Support Email.

4.2. We will guide you through the exchange process, and any price differences will be handled accordingly.

5. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Custom-made or personalized jewelry.
  • Earrings (for hygiene reasons).
  • Items that show signs of wear and tear.

6. Damaged or Defective Items

6.1. If you receive a damaged or defective item, please contact our customer support immediately, providing relevant details and images of the issue.

6.2. We will guide you through the process of returning or replacing the damaged or defective item.

7. Contact Information

If you have any questions or need assistance regarding our Refund and Return Policy, please contact us at:

Company Name: Baba Kart

Address: 33/7/1,F-21, First Floor, Bhagat Market, Balkeshwar, Agra

Phone: +91 90453 84202

Email: aamolyajewels@gmail.com

By making an online payment at Aamolya.com, you acknowledge and agree to this Refund and Return Policy.